8
888Rep
Official 888 Poker Rep
Silver Level
Okay, thanks.
Claudiunm
Legend
Platinum Level
Hello!
I've recently been trying to withdraw some of my funds from 888Poker, but I'm having trouble.. The website tells me there's no payment method available for my withdrawal. I tried contacting support through the App, but it won't connect. It seems support is down. My account is verified, and I've made deposits and withdrawals in the past. However, both the deposit and withdrawal were made more than 12 months ago. What do I need to do to resolve this?
I've recently been trying to withdraw some of my funds from 888Poker, but I'm having trouble.. The website tells me there's no payment method available for my withdrawal. I tried contacting support through the App, but it won't connect. It seems support is down. My account is verified, and I've made deposits and withdrawals in the past. However, both the deposit and withdrawal were made more than 12 months ago. What do I need to do to resolve this?
infonazar
Legend
Loyaler
Hi @888Rep
My username: Nazar_G
I wanted to submit a withdrawal request, but it turned out that I had no available withdrawal methods. I have always withdrawn money via skrill for many years and never had any problems. In addition, I have an unprocessed request in my cashier that wasn't there before. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
Please tell your colleagues that this request was successfully completed and I received the money in my Skrill account.
Also, I would like your specialists to activate the withdrawal method that I have always used, i.e., withdrawal to Skrill.
Thank you
My username: Nazar_G
I wanted to submit a withdrawal request, but it turned out that I had no available withdrawal methods. I have always withdrawn money via skrill for many years and never had any problems. In addition, I have an unprocessed request in my cashier that wasn't there before. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
Please tell your colleagues that this request was successfully completed and I received the money in my Skrill account.
Also, I would like your specialists to activate the withdrawal method that I have always used, i.e., withdrawal to Skrill.
Thank you
8
888Rep
Official 888 Poker Rep
Silver Level
You can make a minimum deposit again and see if that refreshes your withdrawal method which usually does.
Regards
8
888Rep
Official 888 Poker Rep
Silver Level
Sent this over for you.Hi @888Rep
My username: Nazar_G
I wanted to submit a withdrawal request, but it turned out that I had no available withdrawal methods. I have always withdrawn money via Skrill for many years and never had any problems. In addition, I have an unprocessed request in my cashier that wasn't there before. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
Please tell your colleagues that this request was successfully completed and I received the money in my Skrill account.
Also, I would like your specialists to activate the withdrawal method that I have always used, i.e., withdrawal to Skrill.
Thank you
Regards
Alaercio da Rocha
Legend
Loyaler
Hello @888Rep how are you? I decided to mention you now because I would like to know if there is any specific reason why only my messages are not being answered or if I really needed to make the mention?
8
888Rep
Official 888 Poker Rep
Silver Level
Alaercio da Rocha
Legend
Loyaler
Igor G
Legend
Loyaler
My login: IgorG
Confirmation number: 871135655590
@888Rep , my withdrawal request still has the status ‘in progress’. Apparently, your colleagues have not yet marked it as successfully completed. Please inform your colleagues once again that the request has been processed and I have received the funds in my Skrill account.
I am writing to you again because I know that if my request is not marked as successfully completed, your colleagues will block my Skrill withdrawal method.
Confirmation number: 871135655590
@888Rep , my withdrawal request still has the status ‘in progress’. Apparently, your colleagues have not yet marked it as successfully completed. Please inform your colleagues once again that the request has been processed and I have received the funds in my Skrill account.
I am writing to you again because I know that if my request is not marked as successfully completed, your colleagues will block my Skrill withdrawal method.
Newzooozooo
Legend
Loyaler
Hi @888Rep
My username: Nik_C
Сonfirmation number is 871765579058
My withdrawal request was successfully processed and I received the funds in my Skrill account on 18 September. However, this request is still listed as ‘in progress’ in cashier. Please mark this request as successfully completed.
My username: Nik_C
Сonfirmation number is 871765579058
My withdrawal request was successfully processed and I received the funds in my Skrill account on 18 September. However, this request is still listed as ‘in progress’ in cashier. Please mark this request as successfully completed.
infonazar
Legend
Loyaler
My username: Nazar_G
Confirmation number: 861248617279.
@888Rep, today I received a message from your colleagues. They explained to me that I just need to make a deposit and then the Skrill withdrawal method will become available again.
I understand that. But as for the request that has been pending in the cashier since August 12, it is still there and has the status “Awaiting process”.
Please tell them again that this request was successfully completed so that they can mark it as paid.
Pulse_69
Rock Star
Platinum Level
I'm from Ukraine, it installs on Android and PC, but it doesn't want to install on iphone
T
thune0
Rising Star
Bronze Level
Nothing happend and nobody contacted me to resolve this issue. Almost 2 weeks passed.
Is this something hard for the team to resolve ?
Such a big company but the support is very very dissapointing !
Alaercio da Rocha
Legend
Loyaler
I completely agree with you. Just automated messages that can't be answered. @888Rep I've already sent all the CORRECT documentation and again I receive a message telling me to complete the verification that I've already sent all the documents. Disappointing!
Dear Alaercio,
Thank you for submitting your documents.
The document you provided did not pass our standard security checks, and we request that you submit a new document.
Please help us complete these checks by submitting:
Proof of address issued within the last 6 months.
Bank or credit card statement (please mask the card number).
Utility bill.
Have questions? Learn more in our help center.
Sincerely,
Operations Team
edenman1
Legend
Platinum Level
Hello, I made a request, but have not received a response:
Why can I no longer use Muchbetter to withdraw funds? The only option is now Wire Transfer, and my bank does not accept international wire transfers. I can still use Muchbetter to deposit, but not withdraw. Im in canada, and my username is edenman1. Please help! Thanks.
There does not seem to be any customer service anymore, and if I cant withdraw there does not seem to be any reason to play anymore. I would appreciate a response. Thank you.
Why can I no longer use Muchbetter to withdraw funds? The only option is now Wire Transfer, and my bank does not accept international wire transfers. I can still use Muchbetter to deposit, but not withdraw. Im in canada, and my username is edenman1. Please help! Thanks.
There does not seem to be any customer service anymore, and if I cant withdraw there does not seem to be any reason to play anymore. I would appreciate a response. Thank you.
Igor G
Legend
Loyaler
@888Rep
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
www.cardschat.com
Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
Official 888 Poker Support Thread
@888Rep Since my Skrill account was kindly blocked by your colleagues, I made a deposit from my bank card and submitted a withdrawal request. Confirmation number: 866329928725. I have been waiting for 5 days, but the money has not been transferred yet. Please find out what the reason is this...
www.cardschat.com
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
Please display poker user names on each post as it is taking me forever reading back the pages.@888Rep
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
View attachment 393313
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.Official 888 Poker Support Thread
@888Rep Since my Skrill account was kindly blocked by your colleagues, I made a deposit from my bank card and submitted a withdrawal request. Confirmation number: 866329928725. I have been waiting for 5 days, but the money has not been transferred yet. Please find out what the reason is this...
Thanks
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
Alaercio da Rocha
Legend
Loyaler
@888Rep I received another negative email from 888 now. I sent you a private message explaining the problem and with all the documentation I have. Please check this for me!
Brigistul
Visionary
Platinum Level
I’m wondering if it’s still worth wasting my time on the 888Poker platform! Many players can’t withdraw their money, and conditions are imposed that didn’t exist when they first deposited into their 888Poker account! Until I see that players no longer have these problems, I won’t deposit a single $. What do you think? Is it still worth playing on this platform? When you deposit money, they don’t think about money laundering or the other reasons they invoke when you try to withdraw! On pokerstars or GGPoker I’ve never had any issues with withdrawals!