Neteller And Skrill Inactivity Fee

[samrollins2]

I have a neteller and skrill account. I use to use Skrill but rarely if ever and use Neteller now. I am usually silver level on Neteller.


I received an email that since there was no activity in my Skrill account for 6 months, that there would be a monthly Inactivity fee. At the time I had less than 5 dollars in my Skrill account. Now it shows my skrill balance is zero and that is due to the inactivity fee that is deducted. The thing that has me confused is does my Skrill account get closed or not? I can still log into it without any issue so not then. I know that if my Skrill balance was say 25 dollars and I don't use it for a long time, then it would deduct 5 dollars every month so then it would get to zero. But since my Skrill account was less than 5 dollars and now it's zero, does that mean they can't deduct anything from my balance anymore? So I still keep my account but balance is zero? Or the moment I get funds into Skrill, do they deduct funds or something?


I am confused because back then I believe all you had to do was log into your Skrill and Neteller account at least once a year I believe for it to be active? Is that how it was? I don't think you even need to do a transaction? But now you have to do a transaction once every 6 months or you get 5 dollars inactivity fee deducted every single month until your balance gets to zero? So if someone keeps under 5 dollars balance or 0 balance, well the most they lose is 5 dollars or nothing but they can always use it later? But they have to make sure they log in once every 6 months?

 

[R.Holynskyi]

It is better to do something to keep your account active. Try simply withdrawing money to it or making a deposit using Skrill. Any activity can allow you to keep your Skrill account active for at least another six months.

 

[samrollins2]

I get what you mean by that. The issue is I have no use for Skrill for a long time already as I only use Neteller. The other thing is I don't want money to be stuck in Skrill because sites like stars require you to withdraw only with skrill or Neteller if you use it the last time to deposit. So I only want to use one of them.


I usually have silver with Neteller. Back then I had it only with skrill. So I just want to use 1 of them at a time. Does that make sense?


The thing is at the moment, my balance on Skrill is zero. Does that mean I don't get any inactivity fees deducted since it's zero though? So now you have to do a transaction every 6 months? Back then I think it was as long as you log in your Skrill or Neteller account every 6 months that was fine?

 

[KrazyKoo]

I assume if your balance is 0 they won't deduct the inactivity fee money

However, one time:
1. I paid 400€ product with Skrill
2. The 400€ I paid was returned to me despite not supposed to since I received the product no problems
3. At this point I traded the returned money back away from my Skrill balance and my balance became under 400€
4. Skrill tried to charge me again but my account didn't have the balance anymore to pay the 400€
5. Skrill did actually send me PHYSICAL LETTER at home, telling me they will send the 400€ charge to collections if I don't trade the money back

No biggie, of course I wasn't trying to scam or anything, was just clerical issue with the charge returning weirdly.
I traded the 400€ back and they charged it

Therefore I know for sure they do have the technology to actually send to collections and try to recover debts and "negative balances" that way

However.... For inactivity fee, this is unlikely.

Off topic, how the heck do you keep yourself at VIP Silver in Neteller? Requires like 15 000€ worth of transactions in a quarter right? I have gotten there few times but required like so much grinding it was insanity.

 

[samrollins2]

That is what I wanted to know. If Skrill account is now 0, does that mean I won't have any inactivity fee deducted? Does it mean my Skrill account won't be closed?


But say 5 few months later I withdraw $100 to Skrill to make it simple. Skrill wouldn't deduct like say your last 5 months of inactivity previously right and deduct $25 so now your balance in Skrill is $75 right? Like imagine your Skrill had a negative balance so to speak? You mention that negative balance but for this inactivity fee, I assume there isn't?


I assume once I withdraw funds to Skrill or deposit funds into Skrill, only starting then is that 6 month inactivity fee starts again right?


I gotten Vip Silver in Neteller by depositing funds into sites during the period. Then I would withdraw and deposit into another site etc. So I would then get silver. It's hard to do so and I don't always get it.


I'm curious if anyone knows how the inactivity fee works with the fee. Because If I'm not planning to use Skrill for a while, don't put any funds there right?


Back then wasn't it true as long as you logged into Skrill or Neteller every 6 months or a year, then there was no fee? But now you have to do a transaction? That is what I want to know. I don't like keeping some funds in Skrill and some in Neteller. I want to use only one at a time.

 

[KrazyKoo]

Yeah the 6 month inactivity period resets after transaction only maybe, or maybe logging in.. No idea. You should check the email in depth maybe you get the details there.

I do still assume they won't charge you anything unless your account states negative balance when you are logged in, I doubt it goes lower than 0 for inactivity fee. No idea whether they actually close your account for inactivity with 0 balance... however I assume they would send you email before this.

I think you should maybe contact customer support at Skrill, it's only way to guarantee this, even if you find exact advice online there could be regulatory differences between your country and country of the person giving advice.

The Skrill customer support is good, you just have to contact them when you are logged in, then go to your email and confirm you contacted them but once you do that you actually get solid advice within 24 hours.

 

[Dejange]

Have both Skrill and Neteller, but do not use them any more. Few years ago, because I had $0.00 balance in both accounts - I did simply let my Skrill account got frozen, but with Neteller it happened in different way. I will check their last e-mails when back to home, and share here if any usefull information is found ...

 

[Sparta77]

Igen, a 6 hónapos inaktivitási időszak csak tranzakció után nullázódik, talán, vagy talán bejelentkezés után... Fogalmam sincs. Alaposan ellenőrizd az e-mailt, talán ott megtalálod a részleteket.

Továbbra is feltételezem, hogy nem fognak terhelni semmit, kivéve, ha a fiókod negatív egyenleget mutat bejelentkezéskor. Kétlem, hogy az inaktivitási díj 0 alá menne. Fogalmam sincs, hogy ténylegesen bezárják-e a fiókodat inaktivitás miatt 0 egyenleggel... de feltételezem, hogy előtte küldenének neked e-mailt.

Szerintem talán fel kellene venned a kapcsolatot a Skrill ügyfélszolgálatával, ez az egyetlen módja annak, hogy ezt garantálni tudd. Még ha pontos tanácsot is találsz online, lehetnek szabályozási különbségek az országod és a tanácsot adó személy országa között.

A Skrill ügyfélszolgálata jó, csak fel kell venni velük a kapcsolatot bejelentkezés után, majd az e-mail címedre kell menned, és meg kell erősítened, hogy felvetted velük a kapcsolatot, de ha ezt megteszed, 24 órán belül kapsz hasznos tanácsot.

Hello.I have a question about the Skril account.How to make a deposit to a poker site with it? Because it does not allow

 

[KrazyKoo]

Hello.I have a question about the Skril account.How to make a deposit to a poker site with it? Because it does not allow

Probably regulatory issue with your country or account specifically, for me Skrill works no problem for any purposes

For me only if the money comes via "Refund" then for some reason it does not work with poker sites

 

[samrollins2]

The email a while back mentioned that there was going to be a fee deducted for inactivity. It said there will be a fee deducted and that is why my Skrill balance went from less than $5 to zero. However, the balance is still zero now so it seems they can't deduct anything anymore unless it goes to a negative balance? But that doesn't make sense because if it would have done that, wouldn't it have done so with the fee deducted when my Skrill balance was less than $5. I am still confused because the email made it seem like if you have inactivity and balance goes to zero, it would seem like your account gets closed but my account is still open?


So I want to know can I just do nothing except log into Skrill every few months and that is enough to keep it?


I'm curious if a transaction has to be done every 6 months with Skrill or Neteller in order for no inactivity fee. I mean, 6 months is pretty ridiculous don't you agree? Someone could not play or use it for many months. I could understand if it's an inactivity fee if it's a year or 2 years but 6 months seems crazy?

 

[KrazyKoo]

I do agree 6 months too little time

Honestly you should contact them, only way to know for sure!

 

[Sparta77]

Valószínűleg szabályozási probléma van az országoddal vagy konkrétan a fiókoddal, nálam a Skrill semmilyen célra nem működik probléma nélkül.

Nálam csak akkor, ha a pénz a "Visszatérítés"-en keresztül érkezik, akkor valamilyen oknál fogva nem működik a póker oldalakon.

I understand. Thank you

 

[antonis32123]

I think you just have to log in at least once every 6 months in your Skrill or Neteller ac punt , this is enough to show activity .I do t think you are forced to deposit or withdraw in order to keep your account active in Skrill

 

[renisundernet]

I didn't know that since I've used skrill and neteller only recently, but that makes sense...in order to have at least one activity every 6 months according to their site regulation, probably that's the case and way to avoid that.