Official 888 Poker Support Thread

[888Rep]

Good day 888 rep. It is I nomahoners. I tried emailing support a couple times and it comes back undelivered. Could you please post the email I should use. It is a sports book issue, specifically, I wagered on April 25th that the Abottsford Canucks were old win the Calder Cup which they did on June 23rd. My bet still shows open. Just trying to figure out what the delay to pay is all about.

Thank you for your time.

This is the link for the help center instructions



https://help.888.com/hc/en-gb/articles/20392049031837-Contacting-Us

Contacting Us – 888 COM Support Center If you are resident in New Jersey (US) please click here. You can always check our Popular FAQs for any of your concerns. How to start Live Chat if you are logged in your account Go to the 888 website Click the “?” button on the top right At the bottom of the Help Widget, click the “Message Us” icon. How to Live Chat if you are NOT logged in your account If you aren't logged in to the ... help.888.com

chats can be iniated via member account in the cashier on the right hand side – Amanda icon

 

[Marcwantstowin]

@888Rep

I am experiencing issues with my 888 account. For some reason, I am unable to redeem my gold tokens or take part in any of the promotions, such as "free spin", where I get this message when I try to take part (see image below).

Can you have a look into this for me.

My 888 Username is THFC4EVERTOP

Thank you

Marc

 

[888Rep]

@888Rep

I am experiencing issues with my 888 account. For some reason, I am unable to redeem my gold tokens or take part in any of the promotions, such as "free spin", where I get this message when I try to take part (see image below).

Can you have a look into this for me.

My 888 Username is THFC4EVERTOP

Thank you

Marc

Sent over for you.
Regards

 

[Lena M]

I am having a problem withdrawing funds. For some reason, none of the withdrawal methods are available to me, although a week ago I withdrew money to my skrill account without any problems. Now there are no withdrawal methods available. I made a deposit using Skrill, but it didn't help, and the withdrawal methods are still not available. Please help me solve this problem. I would like to continue withdrawing money to Skrill as I have been doing for many years. My login: LenaDelM

 

[dreamer13]

I am having a problem withdrawing funds. For some reason, none of the withdrawal methods are available to me, although a week ago I withdrew money to my Skrill account without any problems. Now there are no withdrawal methods available. I made a deposit using Skrill, but it didn't help, and the withdrawal methods are still not available. Please help me solve this problem. I would like to continue withdrawing money to Skrill as I have been doing for many years. My login: LenaDelM

It seems like you're not the only one with problems with Skrill, it looks like they want to remove this withdrawal method completely.

 

[Lena M]

I am having a problem withdrawing funds. For some reason, none of the withdrawal methods are available to me, although a week ago I withdrew money to my Skrill account without any problems. Now there are no withdrawal methods available. I made a deposit using Skrill, but it didn't help, and the withdrawal methods are still not available. Please help me solve this problem. I would like to continue withdrawing money to Skrill as I have been doing for many years. My login: LenaDelM

My question has been resolved !!!

 

[Sunz of Beaches]

Hello dear Rep.

On the mobile App there is a bug. When I click on the lobby of a tournament it does not show how many players are paid. I marked it with a red arrow for you to see. It's already for a long time. I have to click everytime on the next tab and scroll down to really see how many are paid and it's kind of annoying like that. Please fix this.
Username: CenoteAzul

 

[Jason Bralli]

Minha pergunta foi resolvida!!!
View attachment 389143

my problem was similar, however, the withdrawal method I chose was via PIX.

It's been over a month since I tried everything and I can't withdraw my money.

Can you tell me in detail how you achieved this?

Regards

 

[Jason Bralli]

hi @888Rep hope you are well

i sent a message asking for help a few weeks ago, you asked me if this was my username (jasonbralli), I answered yes, but I did not receive any updates about my problem.

Can help me with the withdraw problem?

thanks
att
Jason Bralli

 

[888Rep]

hi @888Rep hope you are well

i sent a message asking for help a few weeks ago, you asked me if this was my username (jasonbralli), I answered yes, but I did not receive any updates about my problem.

Can help me with the withdraw problem?

thanks
att
Jason Bralli

Sent this over for you.

Regards

 

[Jason Bralli]

Sent this over for you.

Regards

Thank you @888Rep , what would be the next step?

All withdrawal attempts are denied.
Contact channels are not working.
Contact emails are not responding.

I'm getting really worried about this whole situation!

regards

 

[Alaercio da Rocha]

I recently moved and spontaneously decided to update my information on the poker sites I play. All the sites accepted and updated my address without any issues except for 888. I only have an internet bill in my name at the new address. Therefore, 888 does not accept my proof of address, and I cannot make withdrawals even with a recent deposit in LUXON. I do not have a contact to whom I can send the proof, and they do not give me any concrete response. ...

 

[Lena M]

I am having a problem withdrawing funds.
I submitted a withdrawal request to my Skrill account on 24 July, but the funds have not yet been credited to my account. The status of my request is currently - "Awaiting process".
I wrote to customer support at two email addresses ([email protected]) and ([email protected]), but it has been five days and I still haven't received a response. I didn't even receive a notification that my case was being reviewed. Please try to help me resolve this issue.
My login: LenaDelM

 

[888Rep]

Thank you @888Rep , what would be the next step?

All withdrawal attempts are denied.
Contact channels are not working.
Contact emails are not responding.

I'm getting really worried about this whole situation!

regards

An email has been sent to you I believe.

Regards

 

[888Rep]

I am having a problem withdrawing funds.
I submitted a withdrawal request to my Skrill account on 24 July, but the funds have not yet been credited to my account. The status of my request is currently - "Awaiting process".
I wrote to customer support at two email addresses ([email protected]) and ([email protected]), but it has been five days and I still haven't received a response. I didn't even receive a notification that my case was being reviewed. Please try to help me resolve this issue.
My login: LenaDelM

Sent this over to be checked for you.

Regards

 

[Lena M]

Sent this over to be checked for you.

Regards

Thank you for your prompt response.
I just received a letter stating that I can use the Skrill payment system.

I made a deposit before submitting a withdrawal request. I made the deposit on 22 July. Then, on 24 July, I submitted a request to withdraw funds to my Skrill account.
And now they are asking me to make another deposit?

Confirmation number is 855296712671
This is the payment request number for which the problem arose. Please provide them with this number so that they can investigate the situation in detail.

 

[Rosylly]

Hello, @888Rep i haven’t played for over a year, but recently came back and wanna re-verify my account.

I sent my documents through client 2 times, but haven’t received response, can you provide me email where I can send documents to verify my account?

 

[Noodeloo]

Hello again 888 rep - username : Noodeloo .
I did receive an email telling me they were looking into my rakeback issue but i could not reply to that email and now its been another 4 or so weeks with no further response . Im assuming my issue just doesnt matter and has been forgotten about again. Id love it if you could prove me wrong. YOurs sincerely
Noodles

 

[888Rep]

Hello again 888 rep - username : Noodeloo .
I did receive an email telling me they were looking into my rakeback issue but i could not reply to that email and now its been another 4 or so weeks with no further response . Im assuming my issue just doesnt matter and has been forgotten about again. Id love it if you could prove me wrong. YOurs sincerely
Noodles

Sent over for you.

Regards

 

[888Rep]

Thank you for your prompt response.
I just received a letter stating that I can use the Skrill payment system.
View attachment 389640
I made a deposit before submitting a withdrawal request. I made the deposit on 22 July. Then, on 24 July, I submitted a request to withdraw funds to my Skrill account.
And now they are asking me to make another deposit?

Confirmation number is 855296712671
This is the payment request number for which the problem arose. Please provide them with this number so that they can investigate the situation in detail.

Sent over for you.

Regards

 

[888Rep]

Hello, @888Rep i haven’t played for over a year, but recently came back and wanna re-verify my account.

I sent my documents through client 2 times, but haven’t received response, can you provide me email where I can send documents to verify my account?

Give me your poker user name and I will send it over for you.

Regards

 

[Rosylly]

Give me your poker user name and I will send it over for you.

Regards

My username is Rosylly, just like here

Thanks!

 

[Alaercio da Rocha]

What could I do with the proof of address since I only have the internet bill in my name and the electricity and water are in my wife's name?

 

[Lena M]

Support specialists wrote that my Skrill account is blocked. But this is not true. My Skrill account is not blocked, I receive payments from other sites. The problem is only with one site, your site.
In addition, your specialists are not taking into account the fact that on 21 July, I already made a deposit from my Skrill account, and I did so precisely in order to activate the Skrill withdrawal method.
The problem has not been resolved, so I am asking you to help me solve it.
Confirmation number is 855296712671

 

[dreamer13]

View attachment 389783
Support specialists wrote that my Skrill account is blocked. But this is not true. My Skrill account is not blocked, I receive payments from other sites. The problem is only with one site, your site.
In addition, your specialists are not taking into account the fact that on 21 July, I already made a deposit from my Skrill account, and I did so precisely in order to activate the Skrill withdrawal method.
The problem has not been resolved, so I am asking you to help me solve it.
Confirmation number is 855296712671

888 Poker is a scam, many have had their payment methods closed, their money stolen, and for Ukraine there is nowhere to withdraw except Skrill, banks block the card.