Sportsbetting Warning about Denied Withdrawal

[ScooperNova]

I recently had a very small withdrawal of $25 denied. They said I need to deposit $50 and bet at least $50 in the sportsbook only, in order to make any withdrawal. The amount I have now was grown from a free promotion they gave me. The issue is, I have deposited and withdrawn from them in the past and have already met their requirement to withdraw. Support told me they don't even store my previous transaction history so they can't even look. When I asked them to explain how I could withdraw in the past, but not now, they told me they can see it has been a long time since I withdrew and the rules must have changed since then..... Yeah, they told me they couldn't see that far back, and then told me they could see it has been a long time.... Make of it what you will. After their last message, I started typing a response and they ended the chat as I was typing. They can see when you are typing as well.

In summary-- I met their withdrawal policy in the past, made withdrawals, they deleted the proof of that, and demanded a new $50 and sportsbook bet to access my current funds. They said they can't see past transactions and then said these exact words "it's been quite a long time from then now AS I CAN SEE" in relation to past withdrawals. Then they tried to walk back their slip. This ends my relationship with Sportsbetting. Proceed with caution.

 

[Sunz of Beaches]

Hello Jarrod

They ask u to deposit 50 dollars and rollover that amount in their sports book if u want to withdraw that money that came from a free promotion. It's for sure written in the TOS of that promotion. it does not matter if u were able to cash out in the past.

That's about it and no threads here or anywhere else will change that. If u want ur money do as they say.



Greetings and gl.

 

[ScooperNova]

Hello Jarrod

It does not matter what happened in the past because we live in the present.

And in this very present they ask u to deposit 50 dollars and rollover that amount in their sports book if u want to withdraw that money that came from a free promotion.

That's about it and no threads here or anywhere else will change that. If u want ur money do as they say.

...or quit the site, no one cares. They are not in the wrong, it's for sure written in the TOS of that promotion and they set the rules. U are a guest on their site, they don't owe u absolutely nothing 🙃

Greetings and gl.

Gee, thanks for the bootlicking response. You say no one cares, but post a reply that no one will definitely care about? A guest? I'm a customer. Goodness gracious, how low can you get man? I'm very unsure how you extrapolated that I'm trying to change the outcome by posting a warning to other players. I got the message when they ended the chat as I was typing lol. Don't be a jackass in my posts please.

 

[Sunz of Beaches]

Gee, thanks for the bootlicking response. You say no one cares, but post a reply that no one will definitely care about? A guest? I'm a customer. Goodness gracious, how low can you get man? I'm very unsure how you extrapolated that I'm trying to change the outcome by posting a warning to other players. I got the message when they ended the chat as I was typing lol. Don't be a jackass in my posts please.

Hi. Ok yes I edited the post now to to make it more clear for u so u might understand.

They are not in the wrong. There is nothing to warn anyone about. U won free money in a promotion and now u need to meet the requirements to be able to cashout THAT VERY FREE MONEY.

Support there is terrible so this warning is actually justified lol. They were not even able to tell u that this restriction is related to the promotion requirements.

Inform urself first about the conditions before taking part in any promotion and creating thread like this.

U are a customer u say. So u play there regularly and produce rake or u only show up for free promotion money that u then try to cash out with zero gameplay?

 

[ScooperNova]

Listen man, in my opinion, it's messed up when someone has met the requirements of a site to withdraw, the site deletes all proof of that, revokes withdrawal privileges, and then makes a rule that poker players have to make a $50 sportsbook bet to access their funds without grandfathering in the ability to withdraw to 5 year customers who have previously met withdrawal requirements. No amount of you rationalizing what I view as a scumbag move is going to change my mind. I've never ran into a revocation of withdrawal privileges, in over 20 years of online poker. I can absolutely agree that promotional money being rolled over is typical and I have rolled it over X 50 in the poker room. They pulled the rug. I'm sure they sent an updated terms email with 389045720983457 words that no normal person reads at some point, but changing such an integral part of the rules should be prominently announced if they are going to pull the rug on withdrawal privileges to someone who HAS DEPOSITED and who has rolled over the money in the poker room. I have literally DEPOSITED and WITHDRAWN.

 

[Sunz of Beaches]

What rake u produced in the past does not matter to them, they want u to roll over that very money. Money that came from a free Promotion.

They did not "pull the rug" on withdrawal requirements in general, u simply did not meet the requirements of the Promo to cashout Money won in said Promo. U took part in that Promotion which means at the same time u agreed with the conditions of it. Noone forced u to take on that offer.

End of story. If U still want to continue post the link to the conditions of the Promotion.

 

[Igor G]

Unfortunately, we are all players in such conditions. These conditions are dictated to us by poker sites, or rather by their management, and they have the right to change these conditions whenever they want and however they want. And it's sad. We can only hope for the integrity of these sites, but in your case, we see that sometimes such hopes can be in vain.

 

[fundiver199]

Listen man, in my opinion, it's messed up when someone has met the requirements of a site to withdraw, the site deletes all proof of that, revokes withdrawal privileges, and then makes a rule that poker players have to make a $50 sportsbook bet to access their funds without grandfathering in the ability to withdraw to 5 year customers who have previously met withdrawal requirements.

You still dont get it? The requirement is related to the bonus, where you won free money. Its not some general requirement, so your past transactions and activity does not matter. If you dont want to deposit, then just use the $25 to play and see, if you can grow it into something more significant. If you lose it, its not like, you are worse off, than you would be without the bonus. There is nothing to warn other people about here, other than to read and understand the terms of a bonus before accepting it.

 

[Sunz of Beaches]

You still dont get it? The requirement is related to the bonus, where you won free money. Its not some general requirement, so your past transactions and activity does not matter. If you dont want to deposit, then just use the $25 to play and see, if you can grow it into something more significant. If you lose it, its not like, you are worse off, than you would be without the bonus. There is nothing to warn other people about here, other than to read and understand the terms of a bonus before accepting it.

Yeah and I mean apart from that people are depositing and withdrawing much larger amounts there than OP. But strangely none of those people opens threads about not getting paid. Looks like they leave this to the one person who was only there for a free bonus 🙄

Played there in the past and got paid in the same day for small amounts.

Bonuses there are not recommended in general since they are attached to a lot of conditions and this was one of the reasons I did not use their first deposit offer. But they also have a welcome back bonus (if u don't play there for a while) which is completely free of any conditions. It's a few cash game dollars or a sng mystery bounty ticket or satellite ticket.

 

[Tammy]

Listen man, in my opinion, it's messed up when someone has met the requirements of a site to withdraw, the site deletes all proof of that, revokes withdrawal privileges, and then makes a rule that poker players have to make a $50 sportsbook bet to access their funds without grandfathering in the ability to withdraw to 5 year customers who have previously met withdrawal requirements. No amount of you rationalizing what I view as a scumbag move is going to change my mind. I've never ran into a revocation of withdrawal privileges, in over 20 years of online poker. I can absolutely agree that promotional money being rolled over is typical and I have rolled it over X 50 in the poker room. They pulled the rug. I'm sure they sent an updated terms email with 389045720983457 words that no normal person reads at some point, but changing such an integral part of the rules should be prominently announced if they are going to pull the rug on withdrawal privileges to someone who HAS DEPOSITED and who has rolled over the money in the poker room. I have literally DEPOSITED and WITHDRAWN.

I'm not sure why you are getting so frustrated here in the thread. I know Suns can sometimes be abrasive, but what he is saying here is true. Your past transactions or history, whether still available in the system or not, have no bearing on this situation. Unfortunately, the money you want to withdraw is tied to a promo/bonus. All sites have conditions as to how much you have to play/bet/etc. with that money before you can withdraw. The fact you met withdrawal requirements with other promos or bonuses is irrelevant, unfortunately.

 

[Sunz of Beaches]

I'm not sure why you are getting so frustrated here in the thread. I know Suns can sometimes be abrasive, but what he is saying here is true. Your past transactions or history, whether still available in the system or not, have no bearing on this situation. Unfortunately, the money you want to withdraw is tied to a promo/bonus. All sites have conditions as to how much you have to play/bet/etc. with that money before you can withdraw. The fact you met withdrawal requirements with other promos or bonuses is irrelevant, unfortunately.

I honestly think he got it by now 😉

had to Google what abrasive means and I will try to do better in the future

In this case I just felt it was wrong to open a thread like that. The amount was small and came from a bonus. I already explained it in the post above. Such threads should not be created lightly imo. Thats why i maybe was a bit harsh first, before the edit.

Peace out✌️

 

[Bludclat]

I recently had a very small withdrawal of $25 denied. They said I need to deposit $50 and bet at least $50 in the sportsbook only, in order to make any withdrawal. The amount I have now was grown from a free promotion they gave me. The issue is, I have deposited and withdrawn from them in the past and have already met their requirement to withdraw. Support told me they don't even store my previous transaction history so they can't even look. When I asked them to explain how I could withdraw in the past, but not now, they told me they can see it has been a long time since I withdrew and the rules must have changed since then..... Yeah, they told me they couldn't see that far back, and then told me they could see it has been a long time.... Make of it what you will. After their last message, I started typing a response and they ended the chat as I was typing. They can see when you are typing as well.

In summary-- I met their withdrawal policy in the past, made withdrawals, they deleted the proof of that, and demanded a new $50 and sportsbook bet to access my current funds. They said they can't see past transactions and then said these exact words "it's been quite a long time from then now AS I CAN SEE" in relation to past withdrawals. Then they tried to walk back their slip. This ends my relationship with Sportsbetting. Proceed with caution.

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Good to know.. Next time ill wager more than they give me back..

You still dont get it? The requirement is related to the bonus, where you won free money. Its not some general requirement, so your past transactions and activity does not matter. If you dont want to deposit, then just use the $25 to play and see, if you can grow it into something more significant. If you lose it, its not like, you are worse off, than you would be without the bonus. There is nothing to warn other people about here, other than to read and understand the terms of a bonus before accepting it.

Hard to understand these things sometimes..

Unfortunately, we are all players in such conditions. These conditions are dictated to us by poker sites, or rather by their management, and they have the right to change these conditions whenever they want and however they want. And it's sad. We can only hope for the integrity of these sites, but in your case, we see that sometimes such hopes can be in vain.

It is what it is im afraid

 

[ScooperNova]

UPDATE: I told them I wouldn't be playing there anymore or making any deposits. I left their emails unopened for months, but didn't unsubscribe, so they kept sending them. I opened one to see what my random card prize thingy was. They suspended my account lol. Salty I guess.

 

[Sunz of Beaches]

Unprofitable customer told them he won't play there anymore. They were fine with it and closed that account.

It was time to clear out. Gotta keep that database in order 👍

 

[ScooperNova]

Unprofitable customer told them he won't play there anymore. They were fine with it and closed that account.

It was time to clear out. Gotta keep that database in order 👍

You’re kind of weird in a stalky kind of way lol. I feel like you’ve been waiting in the bushes for a notification about this thread lol. I’d assume they like customers who create rake. I thought that was their business model for the poker side of their operation.

I just thought it was funny they suspended the account out of saltiness. It seems like a perfect microcosm of their customer service philosophy. They are also weird. Not as weird as a celebratory troll post with fantastical interpretations, but still odd. I hope you have many happy returns at sports betting. Maybe they will pay you as an influencer with high fives and sweet reddit karma!

 

[Sunz of Beaches]

You’re kind of weird in a stalky kind of way lol. I feel like you’ve been waiting in the bushes for a notification about this thread lol. I’d assume they like customers who create rake. I thought that was their business model for the poker side of their operation.

I just thought it was funny they suspended the account out of saltiness. It seems like a perfect microcosm of their customer service philosophy. They are also weird. Not as weird as a celebratory troll post with fantastical interpretations, but still odd. I hope you have many happy returns at sports betting. Maybe they will pay you as an influencer with high fives and sweet reddit karma!

Ur feel is off.

So others are weird? Not the guy who had the idea to open up such a thread after being unable to read and understand their bonus conditions?

Others being salty? Not the guy who instantly decided to no more play there after being unable to read and understand their bonus conditions? Even after multiple explanations?

Got it!

Highly doubt they are in need of super low raking customers who feel the need to badmouth them online for 3.50 $ of free bonus money. Highly highly doubt that.

 

[Poker_Mike]

Either these are new rules that they made changes to their TOS - since your last withdrawl.

Or, they are breaching their contract with you, the customer.

In cases where I get answers like this from a business - I ask for a "courtesy one time at a customer's request". This is asking them to set aside their rules to please a customer and usually requires management approval.

Good luck!

 

[Sunz of Beaches]

Either these are new rules that they made changes to their TOS - since your last withdrawl.

Or, they are breaching their contract with you, the customer.

In cases where I get answers like this from a business - I ask for a "courtesy one time at a customer's request". This is asking them to set aside their rules to please a customer and usually requires management approval.

Good luck!

No, those bonuses were always attached to lots of conditions. They are breaching absolutely nothing. The customer agreed to their TOS upon signing up and taking on any Bonus.

There is no such courtesy request at a pokersite. Lol at calling for a manager to question the playthrough requirements of a free bonus.

U couldn't be more off.

 

[fundiver199]

UPDATE: I told them I wouldn't be playing there anymore or making any deposits. I left their emails unopened for months, but didn't unsubscribe, so they kept sending them. I opened one to see what my random card prize thingy was. They suspended my account lol. Salty I guess.

So let me get this straight: You told them, you did not want to play any more, and then they followed your wish and closed your account? Sounds pretty normal to me.

 

[Tammy]

You’re kind of weird in a stalky kind of way lol. I feel like you’ve been waiting in the bushes for a notification about this thread lol. I’d assume they like customers who create rake. I thought that was their business model for the poker side of their operation.

I just thought it was funny they suspended the account out of saltiness. It seems like a perfect microcosm of their customer service philosophy. They are also weird. Not as weird as a celebratory troll post with fantastical interpretations, but still odd. I hope you have many happy returns at sports betting. Maybe they will pay you as an influencer with high fives and sweet reddit karma!

This post did make me giggle, I must admit. I like the salty sarcasm. But to play devil's advocate (as I am often wont to do... ) I doubt he's waiting in the bushes, just happens to be automatically subscribed to threads he posts in. He probably looks at his subscribed thread feed and saw this had a new post, so clicked to read, etc. That's how I'm here again.

I feel like, maybe, just maybe you're leaving out some of your own communication with them, which prompted them to go ahead and close your account. OR, maybe there is some sort of policy where they do that automatically. Either way, it sounds like you weren't having a good time there, so probably for the best? It's just unfortunate, since us US peeps don't have a lot of places to play for $$.

Either these are new rules that they made changes to their TOS - since your last withdrawl.

Or, they are breaching their contract with you, the customer.

In cases where I get answers like this from a business - I ask for a "courtesy one time at a customer's request". This is asking them to set aside their rules to please a customer and usually requires management approval.

Good luck!

It was already established last year, it's because he took advantage of a special promo that had terms and conditions attached. Always read the fine print!

 

[TeUnit]

Freedom isnt free and either is a sportsbook bonus.

You should always check the terms of the bonus before you accept it.

Other sites do the same thing, this is not a unique scenario.

 

[SOLO22]

Recientemente me negaron un retiro muy pequeño de $25. Dijeron que necesitaba depositar $50 y apostar al menos $50 solo en la casa de apuestas deportivas para poder retirar dinero. La cantidad que tengo ahora aumentó gracias a una promoción gratuita que me dieron. El problema es que ya he depositado y retirado dinero de ellos en el pasado y ya he cumplido con su requisito de retiro. El soporte me dijo que ni siquiera almacenan mi historial de transacciones anterior, así que ni siquiera pueden mirarlo. Cuando les pedí que me explicaran cómo podía retirar dinero en el pasado, pero no ahora, me dijeron que podían ver que había pasado mucho tiempo desde que retiré dinero y que las reglas deben haber cambiado desde entonces... Sí, me dijeron que no podían ver tan atrás, y luego me dijeron que podían ver que había pasado mucho tiempo... Haz lo que quieras con esto. Después de su último mensaje, comencé a escribir una respuesta y terminaron el chat mientras escribía. También pueden ver cuándo escribes.

En resumen: Cumplí con su política de retiros en el pasado, realicé retiros, borraron el comprobante y exigieron una nueva apuesta de $50 y una apuesta deportiva para acceder a mis fondos. Dijeron que no podían ver las transacciones anteriores y luego dijeron exactamente "ha pasado bastante tiempo desde entonces, según puedo ver" en relación con los retiros anteriores. Luego intentaron retractarse. Esto pone fin a mi relación con Sportsbetting. Proceda con cautela.

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Hello, excuse me what room is this?

 

[Tammy]

Hello, excuse me what room is this?

It says in the title: Sportsbetting is the name of the site.

 

[seiya1989]

Did you tell them that you would no longer play on their site and they closed your account? What a tragedy! If I were you, I would sue them for a million dollars. I'm sure you'll win.

 

[Tammy]

Did you tell them that you would no longer play on their site and they closed your account? What a tragedy! If I were you, I would sue them for a million dollars. I'm sure you'll win.

This is a kind of old thread, that somehow keeps getting bumped from time to time. I think they've resolved this/figured out what they are going to do.