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[QUOTE="PokerTracker, post: 5872702, member: 83573"]
When you installed PokerTracker 4 did it ask if it could install PostgreSQL for you? If so did you receive confirmation that the PostgreSQL install completed successfully or was there an error? Click your Windows Start button then type the following command:

services.msc

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is not listed at all then it will need to be installed and we have a guide for manually installing that [URL="https://www.pokertracker.com/guides/PT4/databases/how-to-manually-install-or-reinstall-postgresql-93-windows"]here[/URL]. If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.

- Rob
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