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[QUOTE="HoldemManager, post: 5383820, member: 113279"]
HM2 licenses have never had the 4-digit 1st format. If you were using an old version, it would show up xxx- at first.

Are you sure you didn't download poker tracker?

Please install this version:

[url]http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe[/url]

- After downloading, you should right-click the file, go to properties and click unblock.*
* If you do not see an 'unblock' option you can ignore this step.
- Then, right click the file and run as administrator.

Please see this FAQ for help in resolving licensing issues:
[url]http://hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager[/url]

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - [url]http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support%3F[/url]
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