Reply to thread

Message: [QUOTE="HoldemManager, post: 2461418, member: 113279"] Which Operating System, Firewall, and Anti-Virus are you using? Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager. Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager: A) Uninstall any 3rd party security software bundles. B) Reboot your computer Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser). This is important because it will install critical updates that affect PostgreSQL and maybe related to the issues you are seeing. 1) Uninstall PostgreSQL from the Windows Control Panel. 2) Delete the \PostgreSQL\8.x\data folder that is left behind. 3) Delete the sub-folder(s) in c:\users\username\appdata\roaming\HoldemManager\Database (XP - c:\documents and settings\username\application data\HoldemManager\Database). 4) Restart your PC 5) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. [url]http://www.holdemmanager.com/downloads/Holdem_Manager_2_Setup.exe[/url] Start HM2 again and create a New Database. C) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - [url]http://hm2faq.holdemmanager.com/questions/1011/Software+Security+Problems+%28Firewall%29#MSES[/url] D) Install Microsoft Security Essentials for antivirus/malware protection and update it - [url]http://www.microsoft.com/security_essentials/[/url] If you continue to have problems, please reproduce the problem and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing. Email this file to [email]hm2support@holdemmanager.com[/email] with a link to this thread and your forum name. [url]http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support%3F[/url] Fozzy71 Customer Support [/QUOTE]

Verification

Search

Reply to thread

About CardsChat

Our Community

Our Site

Follow us