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Message: [QUOTE="PokerTracker, post: 2268894, member: 83573"] Due to the holidays we are behind in responses. Lets hope this helps. We have a large full time support team to help users set up PokerTracker for the first time, and we provide over 3.5 hours of tutorial videos to help you get over the initial fear. Just visit our site and click Support > Contact Us to create a support ticket - nobody gets left behind! Please read the Site Configuration Guide for the poker room you play at. Configure Preferred Seating at the site and match this information in PokerTracker 4. Once that is do you can unlock the HUD by using the PT4 Icon at the top of the table, and reposition the HUD for each player so it matches your preference. Be sure to save your positioning so it is remembered every time you open the same table type. [url]https://www.pokertracker.com/guides/PT4/site-configuration[/url] We do not track betting sizes in-game. We do track stack sizes, but this is determined from the end of the last hand, it is not adjusted in-game. due to this fast folding games such as Zoom will not display stack size in blinds, and tournaments will have incorrect information when levels change. 14 day money back guarantee = no more trial message, and no risk. Actually the license is good for the life - you bought it, you own the license. We stop supporting each version once the end of life for that version is reached, end of life is just the end of official support - you can still use it if you wish (we don't advise this, but you can continue to use PT4 at that time). For example the End of Life for PokerTracker 3 is this coming summer - 2 years after we released PokerTracker 4. This is only part of the answer, see above for details. This is correct. We support play money hands on the .com client, but there are no hand histories that we can import on the .net client. [/QUOTE]

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