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Message: [QUOTE="CallmeFloppy, post: 5263683, member: 134973"] I have had my issues with Intertops as well. I started playing there and got a little money built up in some free rolls. Not much but something to play some cash games with. They had a casino promotion and I deposited to take advantage but when I tried to use the casino software I was unable to access it. I spoke with Customer Service and after trying a few things we found I could not access the casino. My funds were locked into the casino so I asked for a refund. They agreed to refund the money but then took all my funds and set my account at $0. I complained and never got anywhere. Sometime later I came back when I read some reviews that things improved. Again I built up some money in some freerolls and made a deposit, I later got a $25 coupon to try the casino again. I had a new computer and the casino worked so I used the coupon and promptly lost it quickly as you had to play slots. A month later I got another $25 coupon code in the mail. I tried again and this time I ran it up to $2000! Once I hit the rollover required my balance immediately dropped from over $2000 to $200. I checked the fine print and sure enough there was a 8x max on what you could win on the offer. That's cool, I get it. Not what I hoped for but I get the rules and still, $200 extra near Christmas is always helpful. I went to cash out the $200 and keep the rest of my funds in the account. A few days later I log in to play and I see my account is at $0 and I have no pending cashouts. I get a hold of Customer Service and try to find out why. They told me that I needed to make a $50 deposit between the redemption of the two coupon codes I had used. I look and this is no where on the letter or the coupon. No fine print listing of this information. The rep gives me a link to where this rule is listed. Not a place I had ever seen or would have looked. Nor is it in a place I would have found had the rep not sent it to me. I argue that this seems like a set up as I was not properly informed of this in the mailing. They don't care. After some arguing I gave up on the $200 I got by using the promotion but I wanted to at least get my money I had prior to using it. No deal, They stated they have the right to confiscate my funds at any time for this rule violation. Ended up getting nothing. Your poor buddy Floppy got stiffed. [/QUOTE]

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