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Message: [QUOTE="Frango, post: 5704858, member: 438668"] I have recently started using Ggpoker and found that any time I've made a deposit the site won't allow it to be made in the local currency. For me this is GBP, this results in a minimum charge of £0.50 per $10 deposit, with the charges increasing depending upon how much you deposit, $100 is £2.38 charge for deposits as they are being classed as deposits made in the non local currency. The site claims not to charge for deposits and refuse to reply to emails in regards to questioning these charges. I want to believe that these charges are just due to a software error, however their refusal to respond and refund these charges is questionable and leads me to tend to think that it is just a scam to boost the sites operating profits. The software has got a unique edge as a poker platform, however charging customers for deposits when they claim its free to deposit isnt acceptable, especially as they have one of the highest levels of rake per hand when compared to other online poker platforms. Wouldn't recommend this site as one to use if you at least on a long term basis especially if you are a lower Stakes player due to the charges and non communication from the customer services team who send an automated response stating they will be in contact. I've been waiting over 2 weeks for a response from the initial query. Also found that the Jackpot for qualifying hand doesn't payout either unless your a sponsered player. Rate it as a 1/10. PartyPoker and Stars are much more reliable platforms that atleast acknowledge customer queries and provide compensation when there are software errors with the site. Anyone else had similar experiences or problems? [/QUOTE]

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