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Message: [QUOTE="bonflizubi, post: 1638578, member: 42360"] For Dmorris- The hardcore MTT players seem quite dissatisfied with HEM and what they want for Tourney-specific items. [url]http://forums.holdemmanager.com/releases/26537-calling-all-tournament-regs-16.html#post182922[/url] This link is a post from there beta forum in the tourney reg thread. the text says: I take umbrage at this. The frustrations expressed in the thread are a direct result of an inability by RVG to support tourney players within HM... it's as simple as that. I'm a regular reader of this forum over ALL aspects and even blind Freddie can see that if someone has a cash game problem, there's a good chance it will be built/fixed because the db schema supports cash games. Tourney players are not so supported. Therefore, comments and frustrations from posters should not be taken as a personal affront. However, you are one of the 'front men' for HM and with that comes a requirement for a toughened hide. I'm not telling you anything new so far. Here's the new bit. The people in the back room at RVG are not listening. How do I know this? Try these: The original methodology for reading Rush hands was, in hindsight, flawed. However, RVG just wouldn't admit defeat and move on until the user backlash gained biblical proportions and nothing else was getting done because too much manpower was allocated to this element. RVG (not you) lost some serious cred over this. The Visions people say they can't really help tourney players until the db schema is modified. The LeakBuster folks say they can't really help tourney players until the db schema is modified. SnGWiz was brought into the fold but has, for all intents and purposes, died. And nobody from RVG asked the tourney players where their priorities lay. We told you what we think is needed, some were big ticket items some were not, and we're big enough to work out what we think is a priority list. Instead, RVG brought in some functionality that fits within the current db schema! The same schema that doesn't tell tourney players what they need to know. I won't even mention all the things Roy said he'll do for tourney players and has yet to deliver item 1. Damn, I went and mentioned it anyway. I'll make a deal with you. I'll send Roy my db and he sends me his. I'll tell him what his VPIP/PFR/AF is for a range of cash games and he tells me what my VPIP/PFR/AF is for a range of tournies. B-Money, I happen to think you're a nice guy who tries really hard not only to do his job for RVG but also to help the customers. But, it appears to me that no one in support or RVG is prepared to say to us "umm, you ain't getting that". So everyone who has any sort of a request or ax to grind gets a non-negative response from you guys and are therefore encouraged to whine until something gets done. Do I fit that category? For God's sake, tell the marketing guys to go screw themselves and be up front with your customers. And you can start by being up front with me. By the end of this year, 2010, will the HM db be able to differentiate the majority of tourney types. Yes or no? [/QUOTE]

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