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Message: [QUOTE="pawelmad9, post: 5216007, member: 381049"] Hi /I do everything what is in this points and still databased cant connect [B][SIZE=2]Steps to Solve PostgreSQL Connection Problems[/SIZE][/B] [INDENT] [LIST] [*] [B][SIZE=2]All steps are completely covered in the attached video. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"][IMG]http://hm2faq.holdemmanager.com/images/download-video1.gif[/IMG][/URL][/SIZE][/B] [*][B][SIZE=2]Anytime HM2 opens when following these instructions = PostgreSQL connection is fixed and you can stop troubleshooting the problem.[/SIZE][/B] [/LIST] [/INDENT] [SIZE=2][/SIZE] [LIST=1] [*][SIZE=2]Make sure windows is up to date by manually checking for Windows updates. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 00:28)[/URL][/SIZE] [*][SIZE=2]Make sure Microsoft.NET is up to date. If you did step 1, .NET should be up to date. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 00:28)[/URL][/SIZE] [*][SIZE=2]Check to make sure Window Services are started (Win7 & Vista Only) [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 1:28[/URL])[/SIZE] [LIST=1] [*][SIZE=2]Services can be started via control panel > administrative tools > services. We want to make sure "Secondary Logon" and "PostgreSQL" services are started. [/SIZE] [/LIST] [*][SIZE=2]Test your PostgreSQL connection by starting HM2. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video 2:30)[/URL][/SIZE] [LIST=1] [*][SIZE=2]In HM2's PostgreSQL connection wizard, click the "Start Service" button. If that fails, click the "Reset Password" button.[/SIZE] [/LIST] [*][SIZE=2]Delete Postmaster.pid file: C:\postgreSQL\data or C:\Program Files\postgresql\8.x\data\postmaster.pid The file might not be there, [B]DONT DELETE ANY FILES OTHER THAN POSTMASTER.PID [/B][URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 4:55)[/URL][/SIZE] [*][SIZE=2]Run HM.exe files as Administrator. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 7:00)[/URL][/SIZE] [LIST=1] [*][SIZE=2]HoldemManager.exe[/SIZE] [*][SIZE=2]HudFuncsApp.exe[/SIZE] [/LIST] [*][SIZE=2]Turn off [URL="http://hm2faq.holdemmanager.com/questions/822/Turning+Off+UAC+%28Windows+7+or+8%29"]UAC[/URL]. UAC is Windows User Account Control. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 7:30)[/URL][/SIZE] [*][SIZE=2]Test your PostgreSQL connection by starting HM2.[/SIZE] [*][SIZE=2]Completely uninstall your Antivirus & Firewall software. Don't ignore this, you can always reinstall them later. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 8:24)[/URL][/SIZE] [*][SIZE=2]Turn off Windows Defender. [URL="http://www.holdemmanager.com/Downloads/Psql-cant-connect1.wmv"](Video: 10:30)[/URL][/SIZE] [*][SIZE=2]Test your PostgreSQL connection by starting HM2.[/SIZE] [*][SIZE=2]You may need to [URL="http://hm2faq.holdemmanager.com/questions/1151/Password+Issues+%28PostgreSQL%29"]change the Postgresql password[/URL].[/SIZE] [/LIST] [/QUOTE]

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