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Message: [QUOTE="finaltable1, post: 7087743, member: 187503"] I think you won't help at all, and You're not here to help aswel... so far you're just arguing for no reason... and your posts remind me the answers from WPT Global support... :)) if You did read my first posts carefully then how come you're asking such [B]"So why not send them again the first document but this time with all corners visible?" [/B]but even if you didn't read the first posts or perhaps you don't remember them, then what's the logic behind such question? Do you really think that I wasn't interested in sending them another set of photos right after reading this message or what? :))) I've passed verification with the same set of photos/documents in (FullTilt R.I.P.), PS, 888, iPoker network, GG, Party, WPN and i think in a few more US based poker sites... Sometimes I was asked to provide a photo of bank card with numbers covered, but after our government restricted banking transactions with online casino sites - I've started using e-wallets and crypto, so the process was the same with all poker rooms. Only once I've used utlity bill which was in my name, cause it's a once-a-year paper bill... and it was fresh paper bill... Most of these verifications been long time ago, I think that last one was before COVID... I've never had such terrible feelings after conversation with support representative... of any online platfrom. [B]I've asked to change my registration email from @mail.ru to @gmail which is my e-wallet email and they have it in their system since my first deposit. BECAUSE THEIR MAIL SERVER REJECTS EMAILS FROM @mail.ru. To change my email they've asked me 15 questions about my account and asked for 4 photos of documents! I've answered everything and sent them photos, they've been satisfied with 3 of the documents except for the photo of address verification. INSTEAD OF REVIEWEING AND ACCEPTING TONS OF PHOTOS OF DIFFERENT OFFICAL PAPERS THAT VERIFY MY ADDRESS [COLOR=rgb(209, 72, 65)]IN THE END [SIZE=5]SUPPORT REPRESENTATIVE ADVISED ME TO WAIT SEVERAL MONTHS UNTIL I WILL RECEIVE THAT ONCE-A-YEAR PAPER BILL IN MY FULL NAME.[/SIZE][/COLOR][/B] Imagine this... Let's say you live in Germany and you've heard that across the border nearby in Switzerland there will be a mountain bike contest, it's not far from your house just 30km, so you leave your car and go there on your bicycle. You come to registration riding bike, you provide your passport, insurance, you pay with your card then they ask for a paper that proves that you can ride a bicycle , you ask them - do I need a license to ride a bike in Switzerland? They say no, but they need a official paper that proves that you can ride a bicycle in order to register you. You dig deeper into your backpack and wallet and find a bill and passport for the bike, you've also found a customs paper that proves that you've passed the border riding a bike. They reject it all cause it doesn't proove that you can ride a bicycle... Ok you sit on your bike and ride it infront of them performing tricks... It doesn't help... They can't accept it because they need official paper. So you ask them - what is this paper, and turns out that it has to be a paper signed by your local bike club authority... Does it makes any sense? Why in their advertisement for the bike contest they haven't posted that they only accept official sportsmens registered in bike clubs and why they haven't posted full list of requirements? If we come back to WPT Gloabal - why they haven't posted that they only want house owners to register at their site? Why they can't offcially state that they don't want such players who rent a house and don't have any utility bills in their name.... that they don't want player who travel across the planet without staying at home to pick up the bill... that they don't want any adult children who can legally play, but they don't have any utlity bills in their name? That's the point... I've provided more than enough information to verify my address... fresh utlity bills from this address, old utility bills in my full name, passport e.t.c.. So if you want to verify my address and approx 7 different documents with my address and my or my relatives name is not enough to verify my address then there is something terribly wrong with bureacracy system. I wanted to wait till March-April till I get this once-a-yar paper bill from the City Hall... but LOL it turns out that they might send it during May-June this year or convert to to digital so that we can pay it online or at nearest ATM... [/QUOTE]

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