Official 888 Poker Support Thread

[Igor G]

Please display poker user names on each post as it is taking me forever reading back the pages.

Thanks

Sorry, I forgot about that...
@888Rep
My login: IgorG
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my skrill wallet.

Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.

Official 888 Poker Support Thread

@888Rep Since my Skrill account was kindly blocked by your colleagues, I made a deposit from my bank card and submitted a withdrawal request. Confirmation number: 866329928725. I have been waiting for 5 days, but the money has not been transferred yet. Please find out what the reason is this...

www.cardschat.com

Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.

 

[VictorOd]

Hi, today I can't login to my account.

But I play from the same allowed location for many years, double checked my IP address, it's the same.

Fix your settings, please.

 

[dreamer13]

I’m wondering if it’s still worth wasting my time on the 888Poker platform! Many players can’t withdraw their money, and conditions are imposed that didn’t exist when they first deposited into their 888Poker account! Until I see that players no longer have these problems, I won’t deposit a single $. What do you think? Is it still worth playing on this platform? When you deposit money, they don’t think about money laundering or the other reasons they invoke when you try to withdraw! On PokerStars or GGPoker I’ve never had any issues with withdrawals!

888 poker is crap, and it's only going to get worse. These scammers have gotten on many people's nerves. They need to be sued.

 

[Brigistul]

It is serious what is happening! I would also like to know the authorized opinion of our CChat platform on these issues reported by players in our community! We have signaled these problems in the idea that someone will notice and respond to us as is normal, so that we know what we need to do in the future! Do we continue to play on 888poker or close our accounts?

 

[888Rep]

Sorry, I forgot about that...
@888Rep
My login: IgorG
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
View attachment 393467
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.

Official 888 Poker Support Thread

@888Rep Since my Skrill account was kindly blocked by your colleagues, I made a deposit from my bank card and submitted a withdrawal request. Confirmation number: 866329928725. I have been waiting for 5 days, but the money has not been transferred yet. Please find out what the reason is this...

www.cardschat.com

Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.

Sent over.

Regards

 

[888Rep]

Hi, today I can't login to my account.
View attachment 393481
But I play from the same allowed location for many years, double checked my IP address, it's the same.
View attachment 393480
Fix your settings, please.

Sent over.

Regards

 

[Alaercio da Rocha]

@888Rep Do you have a support email that I can reply to this email I received from 888? Although I have done this procedure many times through the website, I will redo it in English this time.

 

[Igor G]

@888Rep
My login: IgorG
I received a message from support specialists recommending that I make a deposit using my Skrill account, and then Skrill would once again become an available withdrawal method for me.

I made the deposit, but it did not help. Skrill did not become an available withdrawal method.

Please tell your colleagues to unblock my Skrill withdrawal method. This is an internal block directly ‘from within’ the system, and only your specialists can fix it.
Please help.

 

[888Rep]

View attachment 393522
@888Rep Do you have a support email that I can reply to this email I received from 888? Although I have done this procedure many times through the website, I will redo it in English this time.

If you go into the cashier you can talk to them there,

Regards

 

[888Rep]

@888Rep
My login: IgorG
I received a message from support specialists recommending that I make a deposit using my Skrill account, and then Skrill would once again become an available withdrawal method for me.
View attachment 393685
I made the deposit, but it did not help. Skrill did not become an available withdrawal method.
View attachment 393686
Please tell your colleagues to unblock my Skrill withdrawal method. This is an internal block directly ‘from within’ the system, and only your specialists can fix it.
Please help.

Sent this over for you.

Regards

 

[scobido]

I need a poker user name for all queries please?

I apologize because I only noticed the answer today, but unfortunately the 888 poker site has been taken over by a platform that I am self-excluded from, so I can no longer play on 888 Poker. I left this platform that took over the 888 site because in the past they didn't have poker games, and now surprise, my 888 poker account is closed and I can no longer log in. I asked to open my poker account, but they said that the decision to close it is irreversible. My alias is: "Vasy2017". Goodbye!!!

 

[infonazar]

My username: Nazar_G
Confirmation number: 861248617279.
Unfortunately, your colleagues are not responding to my request. I don't know why, but the problem has not been resolved yet. Please remind them about me again.
I have an unprocessed request in my cashier. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.

Please tell your colleagues that this request was successfully completed and I received the money in my Skrill account.
Thank you

 

[infonazar]

My username: Nazar_G
Confirmation number: 861248617279.
@888Rep - something strange is happening.
Today I received a message from your colleagues. Here is a screenshot.

Your colleagues are ignoring the information I provided and are continuing their attempts to pay me funds that I received long ago. Apparently, they are simply not reading the messages you send them.
Let me describe the essence of the problem once again.
I have an unprocessed request in my cashier. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
All your colleagues need to do is mark this request as successfully completed. There is no need to pay me this money again, as there is no need to do so. Please bring this detail to the attention of your colleagues.

 

[villa1306]

Hola a todos,

Bienvenido al hilo oficial de soporte y comentarios de CardsChat

¡Soy tu nuevo representante de 888 en los foros de CardsChat! Estaremos disponibles regularmente y esperamos ayudarte con todas tus preguntas y comentarios. Nos encanta escuchar nuevas ideas de la comunidad de póker, ¡así que compártelas!


¿Aún no tienes una cuenta 888? Regístrate aquí: 888 Poker

Los nuevos usuarios reciben un gran paquete de bienvenida:
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-Consulta los detalles y términos aquí: http://www.888poker.com/poker-promotions/your-welcome-package/welcome-bonus.htm


También nos aseguraremos de anunciar todas nuestras mayores promociones aquí.

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¿Preguntas? Publícalas aquí.

¡Nos vemos en las mesas!

From Venezuela you can't play on that platform?

 

[888Rep]

My username: Nazar_G
Confirmation number: 861248617279.
@888Rep - something strange is happening.
Today I received a message from your colleagues. Here is a screenshot.
View attachment 393807
Your colleagues are ignoring the information I provided and are continuing their attempts to pay me funds that I received long ago. Apparently, they are simply not reading the messages you send them.
Let me describe the essence of the problem once again.
I have an unprocessed request in my cashier. I submitted this withdrawal request on August 12, and around August 15, the money was credited to my Skrill account. But it is still listed as unprocessed. Confirmation number: 861248617279.
All your colleagues need to do is mark this request as successfully completed. There is no need to pay me this money again, as there is no need to do so. Please bring this detail to the attention of your colleagues.

I sent this over for you.

Regards

 

[Alaercio da Rocha]

If you go into the cashier you can talk to them there,

Regards

The problem persists. I can't verify my account. They always come up with something. @888Rep

 

[888Rep]

The problem persists. I can't verify my account. They always come up with something. @888Rep

I sent it back over to them for you.

Regards

 

[Alaercio da Rocha]

I sent it back over to them for you.

Regards

I did the procedure through the website yesterday right after the message above written in the body of the email "I recently changed my address so this is an updated account" same response again today! How many times will I have to do the same procedure until I get it into their heads that I'm doing the right procedure @888Rep ?

You can check the documentation I sent you via private message, which is all correct. I've changed my address. Please check the private message and intercede for me, because I'm tired of sending the same message and ALWAYS getting the same response.

 

[Alaercio da Rocha]

Another negative response. Don't they understand that I've changed my address?!

 

[Igor G]

@888Rep
Your colleagues have not responded to my request.
Unfortunately, my problem has not been resolved. Please help me by reminding them about my case.
My login: IgorG
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.

 

[infonazar]

My username: Nazar_G
Confirmation number: 861248617279.
Today I received a message from your colleagues.


@888Rep - They are obviously insisting on transferring the funds I have already received to me again. If this continues, then after a while all 888 users will receive a letter stating that 888 can no longer continue its activities because economic conditions do not allow it.
It seems that the problem I am describing is not particularly complicated. All that is needed is to mark the request as successfully completed. I don't know what language you use to communicate with them, but they clearly don't understand what needs to be done. How should we proceed in this situation?

 

[888Rep]

My username: Nazar_G
Confirmation number: 861248617279.
Today I received a message from your colleagues.
View attachment 394187

@888Rep - They are obviously insisting on transferring the funds I have already received to me again. If this continues, then after a while all 888 users will receive a letter stating that 888 can no longer continue its activities because economic conditions do not allow it.
It seems that the problem I am describing is not particularly complicated. All that is needed is to mark the request as successfully completed. I don't know what language you use to communicate with them, but they clearly don't understand what needs to be done. How should we proceed in this situation?

I have sent this over again for you.

Regards

 

[888Rep]

@888Rep
Your colleagues have not responded to my request.
Unfortunately, my problem has not been resolved. Please help me by reminding them about my case.
My login: IgorG
Unfortunately, the support team did not respond to my request in time and blocked my withdrawal to my Skrill wallet.
Now, they will advise me to make a deposit using my Skrill, but that won't help, because after the deposit, it won't be available as a withdrawal method. I know this from previous posts by other community members who had exactly the same problem. In particular, the player Rost, who also contacted you in a similar situation and you were able to help him. Here is a link to his post.
Please help me too, tell your colleagues to unblock my Skrill withdrawal method, please.

Sent over again for you.

Regards

 

[888Rep]

I did the procedure through the website yesterday right after the message above written in the body of the email "I recently changed my address so this is an updated account" same response again today! How many times will I have to do the same procedure until I get it into their heads that I'm doing the right procedure @888Rep ?
View attachment 394054
You can check the documentation I sent you via private message, which is all correct. I've changed my address. Please check the private message and intercede for me, because I'm tired of sending the same message and ALWAYS getting the same response.

Sorry but I am unable to copy and paste your screenshots from this forum via email for some reason but can you not do it from inside the cashier on the site?

 

[Alaercio da Rocha]

Sorry but I am unable to copy and paste your screenshots from this forum via email for some reason but can you not do it from inside the cashier on the site?

@888Rep
I've done this through the checkout and the website several times. Through the checkout, I can't add notes; I can only send the documents. Through the website, I've also sent the documentation with the note that I changed my address, but they give me the same response. You can send me a message to one of my emails and I'll send you whatever you need, or you can contact me on WhatsApp.
[email protected]
[email protected]