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[QUOTE="ashley03, post: 5693493, member: 437875"]
So I do online gambling on different sites and I have self excluded from all of them over the years.

Couldn’t remember if pokerstars was one of them and I stupidly deposited $500 CAD ($360 USD) and tried to play. Turns out playing privileges were all revoked so I couldn’t even use the money. Why was I even allowed to deposit it in the first place?

I initiated a withdrawal and the next day it was rejected on the grounds that I didn’t wager 1x of the bet. Of course I didn’t, as I have no access to do that. Messaged support and I’m trying to get the money back. I haven’t heard a peep from them so now I’m convinced they’ve stolen my money.

First of all, I shouldn’t have been allowed to deposit. I also lost about $50 just on the conversion for the deposit. Second of all, it appears that this is a scheme in order to keep people’s money. I’ve sent a few emails and even though they rejected my withdrawal in 1 day, I’m still waiting 2 days later for a response to get my money back. This is straight robbery because my hands are tied at this point.

How do I go about getting my money returned?
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