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Message: [QUOTE="TimeForTheAce, post: 3494379, member: 234935"] Thanks everyone. Got a call from the Poker Room Manager last night (won't say his name) congratulating me and apologizing. He explained to me the process and answered any questions I had. He also said to ask for him personally next time if I have any concerns/need something. Happy to report BetOnline is the real deal, a respectable and first class organization. My experience tells me that and I've proven that to the online poker community. I had to bring this report public to protect myself and that's the only reason I did it. If anything, this should show CardsChat forum members/guests that BOL is the leader in the industry and CardsChat rankings are legit, accurate and reliable. [/QUOTE]